91ÊÓƵ

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The cleaning industry continues to evolve—shaped by leadership, innovation, and strategy that frame the future of facility solutions. The March/April 2026 issue of 91ÊÓƵ Today explores how organizations are navigating smarter hiring decisions, overcoming leadership bottlenecks, and rethinking sales outreach in an increasingly competitive marketplace. Discover insights on emerging opportunities—from ESG as a practical business framework and the rise of branded residences to the growing role of robotics in mainstream cleaning operations.

Along the way, we highlight the industry’s collective voice through advocacy, examine new ideas like the Cleaning Center for Excellence, and celebrate the legacy of a company that has powered the industry for a century. Together, these stories offer practical perspectives for professionals looking to lead, grow, and make a lasting impact in the cleaning industry.

Here’s a quick look at what you’ll find in this issue:

• : Don’t Get Stuck in the ‘Friend Zone’
• : Words Laurie Hates
• : An inside look at what 91ÊÓƵ is doing for its members today.
• : What is it? Why create one?
• : ESG as a practical business framework for your organization.
• : The definitive opportunity for BSCs.
• :Clean Advocacy Summit and International Cleaning Week elevate the industry.
• : Hiring for roles in cleaning and facility solutions requires more than gut instinct.
• : Maybe it’s time to get out of the way.
• : Why the ‘spray-and-pray’ method dooms your email before delivery.
• : What comes next for robotic cleaning?
• : A century of powering an industry.

View the to see everything available in this issue.

Keep up to date with industry topics in video format. .