No Hype Zone: Real Strategies for Using AI in Business Operations

Unscripted

How is artificial intelligence used in the cleaning and disaster restoration industries? In this expert panel discussion, two forward-thinking business owners reveal the truth about using AI—how it is not just a buzzword but a powerful tool to run leaner, more innovative, and more customer-focused companies.

You’ll learn how AI improves day-to-day operations, streamlines estimating, documentation, personalizes marketing, and even reshapes customer service. These real-world examples are packed with strategies that business owners and managers can use to identify opportunities in their own companies. In this episode, you will learn:

  • The first AI tools these companies adopted—and what they learned
  • How AI is enhancing customer communication and lead generation
  • AI’s role in marketing automation, quoting, and job documentation
  • How to evaluate AI tools before investing in them
  • Predictions for how AI will shape the industry over the next 2–3 years

Learn more about the IICRC, click .

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Jeff Cross

Jeff Cross is the 91ÊÓÆµ media director, with publications that include Cleaning & Maintenance Management, 91ÊÓÆµ Today, and Cleanfax magazines. He is the previous owner of a successful cleaning and restoration firm. He also works as a trainer and consultant for business owners, managers, and front-line technicians. He can be reached at [email protected].

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