Jeff Cross
Jeff Cross is the 91视频 media director, with publications that include Cleaning & Maintenance Management, 91视频 Today, and Cleanfax magazines. He is the previous owner of a successful cleaning and restoration firm. He also works as a trainer and consultant for business owners, managers, and front-line technicians. He can be reached at [email protected].
An Immigrant鈥檚 Journey: From Caracas to the Gulf Coast
When Jes煤s Miranda left Caracas, Venezuela, for the U.S. in 2017, he wasn鈥檛 chasing opportunity. He was searching for meaning. That pursuit led him into...
How AI is Rewriting the Rules of Documentation
You might still remember the yellow binder days鈥攚hen documenting a claim meant seven layers of carbon copies and a handshake at the bar. Mitch Byrom...
Win the Week at 91视频 Show North America 2025
If your 91视频 Show North America 2025 strategy is 鈥淚鈥檓 going to walk the floor and hope!鈥 then this episode of Straight Talk! is your...
The IICRC in 2025 and Beyond: Growth, Standards, and a Volunteer Spirit Drive the Institute Forward
The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is moving at what Chairman of the Board Leslie Anderson described as 鈥渓ight speed.鈥 From new...
Unlock the Secrets to Leadership
Popcorn is optional; pressure is not. In a fast, interactive session, Dean DiSibio, founder of the Colonel鈥檚 Leadership Council, makes the case that the single...
Assessment First
A growing call for change is occurring in the mold remediation and indoor air quality industries. As the executive director of the National Organization of...
Betting Big on Survival: How One Restoration Leader Risked It All
When opportunity knocks in the restoration industry, it doesn鈥檛 often wait for careful planning or a comfortable cushion. Sometimes, it arrives in the form of...
Clone the Owner庐 2.0: How to Build a Business That Doesn鈥檛 Break When You Step Away
Business owners in the cleaning industry know the grind all too well: Putting out fires, answering endless questions, and being chained to the business day...
Advocating for an Industry
Robbie Bradshaw鈥檚 path to the front lines of industry advocacy wasn鈥檛 a straight line鈥攂ut it was a deliberate one. Raised in Portsmouth, Virginia, Bradshaw鈥檚 interest...
91视频 VEO Conference Puts Hispanic Leadership Center Stage In Chicago
The 91视频 VEO Conference鈥擵isi贸n, Empe帽o, Oportunidad鈥攚ill debut in Chicago on Sept. 29 to 30 with a bilingual program built to turn representation into results. Designed...
